Neta Premium Leather Chair with Headrest
Shipping Policy
- Free standard shipping to most Canadian regions
- Delivery within 1–7 business days.
- Taxes calculated at checkout
- Tracking provided once your order ships
Return and Refund Policy
- 30-day returns from delivery (unused, original packaging required)
- Return shipping covered for defective, damaged, or incorrect items
- Returns due to personal or subjective reasons require the customer to cover return shipping costs.
- Refunds processed within 3–8 business days after inspection
- Report damage or missing items within 7 days of delivery
Products Care Guide
- Cleaning: Wipe with a soft dry cloth. For stains, use diluted mild soap (≤30°C). Do not use alcohol or bleach.
- Sun & Heat: Keep away from direct sunlight and heat sources. Ideal conditions: 15–25°C, 40–60% humidity.
- Conditioning: Apply leather conditioner every 3 months to maintain softness and protection.
- Care Tips: Avoid sharp objects. Blot spills immediately and do not rub.
- Storage: Clean and air-dry before long-term storage. Cover with a breathable dust cover.
| Product Dimensions | 27.2"D × 26.4"W × 50.6"H |
|---|---|
| Seat Height | 17.7" - 20.1" |
| Seat Width | 20.9" |
| Seat Depth | 19.7" - 21.3" |
| Cushion Thickness | 4.7" |
| Back Dimension | 30.5"H × 26.6"W |
| Armrest Dimension | 11.4"L × 3.9"W |
| Weight | 57.3 lbs |
| Weight Capacity | 300 lbs |
| Seat Material | Leather; Molded foam |
| Frame Material | Aluminium Alloy |
| Leather Color | Black / Beige / Green / Grey / Brown |
| Shipping Dimensions | 40.2"W × 16.5"D × 26.4"H |
| Shipping Weight | 67.8 lbs |
Have a question ? We are here to help.
Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
Contact Support
How long does shipping take?
Orders are typically processed within 1–2 business days. Delivery usually takes 3–7 business days, depending on your location. (Shipping times may vary by region.)
Do Welax products come with a warranty?
Yes. Welax products are made with durable materials and high-quality components. Warranty periods vary by product. Please refer to our Warranty page for specific coverage and details.
Can I return a product if I’m not satisfied?
Yes. We offer a 60-day return policy. If there is a quality issue, we will provide a replacement or a refund.
How can I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number on the carrier’s website or via 17TRACK to check the latest delivery status.
How can I contact Welax customer support?
You can reach our support team via email, live chat, or phone. Please visit our Contact page for more details.
Are Welax products safe and durable?
Yes. All products are made with high-quality materials and undergo strict quality control to ensure safety and long-lasting performance.